Shipping policy

Shipping Policy

Order processing

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order ships, you will receive a confirmation email with tracking.

United States

We offer free standard shipping on US orders over $40. Orders under $40 are charged a flat shipping rate calculated at checkout. Standard delivery typically takes 3–7 business days after dispatch.

International

We currently ship to select countries, including the United Kingdom, Canada, Australia, and New Zealand. International rates and delivery times are calculated at checkout and typically range from 7–21 business days. Any customs duties or import taxes are the responsibility of the recipient.

Tracking your order

A tracking link is included in your shipping confirmation email. If you have not received tracking within 3 business days of placing your order, please contact us.

Lost or delayed packages

If your package is significantly delayed or appears lost in transit, contact us through our Contact page and we will help locate it or arrange a replacement.

Incorrect address

Please double-check your shipping address at checkout. We are not able to reroute packages once they have shipped, and we are not responsible for orders sent to an incorrectly entered address.

Contact

Questions about shipping? Email support@nareya.co or use our Contact page.